Privacy Policy

Scalp Micropigmentation CA (“SMPCA,” “we,” “us,” or “our”) operates this website and provides scalp micropigmentation services and training from 15600 Washington Ave Ste C, San Lorenzo, CA 94580. This policy explains what personal information we collect, how we use it, and the choices you have.

Information you give us. When you complete our quote/consultation survey, use the chat widget, call us, or book an appointment, we collect the details you provide — typically your name, email address, phone number, and any information you share about your goals or situation.

Information collected automatically. Like most websites, we automatically collect limited technical and usage data — such as your IP address, browser type, device, pages viewed, and referring links — through cookies and similar technologies (see “Cookies & analytics” below).

We do not ask for or store sensitive financial information (such as full payment-card or bank-account numbers) through this website.

We use the information we collect to:

• Respond to your inquiries and provide a quote;
• Schedule and manage consultations and appointments;
• Follow up about your inquiry, including by phone, text, or email (you can opt out of marketing messages at any time);
• Operate, maintain, and improve our website and services;
• Comply with legal obligations and protect our rights.

We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed to provide their service, including:

• Our customer-management, form, and chat provider (HighLevel / LeadConnector), which processes the survey, chat, and booking submissions;
• Google Analytics, which helps us understand site usage (see below);
• Our website hosting provider.

We may also disclose information if required by law or to protect the safety, rights, or property of SMPCA, our clients, or others.

We use cookies and Google Analytics to measure traffic and improve the site. You can control cookies through your browser settings. For more on how Google uses data, see Google’s “How Google uses information from sites or apps that use our services” page.

By booking appointments or discovery calls, or by filling out our forms or survey, you consent that your communications with SMPCA — including calls handled by our virtual assistant — may be recorded for quality assurance, staff training, and record-keeping. If you prefer not to be recorded, please let us know.

If you are a California resident, the CCPA/CPRA gives you the right to: request the categories and specific pieces of personal information we hold about you; request that we delete or correct your information; and opt out of the “sale” or “sharing” of your information (we do not sell or share it for cross-context behavioral advertising). We will not discriminate against you for exercising these rights. To make a request, contact us using the details below; we may need to verify your identity first.

We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Our services and website are intended for adults (18+). We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.

Questions or requests about this policy or your information? Reach us at:

Scalp Micropigmentation CA
15600 Washington Ave Ste C, San Lorenzo, CA 94580
(510) 574-8882
scalpmicropigmentationca@gmail.com